Gonna call in on my SPG/AmEx today... Not very happy w/ them.
Setup Auto-Pay to pay in full on Aug 1. Next Payment due date was Aug 23, so I think good enough - "set it and forget it!!"
Get a late payment charge, then a finance charge. 60 some bucks. Look back at email and the Aug 1st email said it wouldn't apply until Sept 23, so I guess I overlooked that, but gonna call and raise a fuss. How does it take 20+ days for Auto Pay to go into effect.
Anyone like my chances of getting some of that money back?