Comment/question: can you order anything you want to go in it?
Response: I don't know, what is usually say is "hi, good morning, I've got a thermos I want filled with the darkest coffee you have available." That takes care of the instance where they don't have enough of a specific roast or whatever.
Comment/question: do you show them the size of the thermos before they decide the charge?
Response: No, I order through the drive through. I think every time I've done it they charge me for a venti, which I assume is the largest hot size they can. Maybe it's not, though.
Comment/question: if it's on with the order mic before the cashier window, do you ever get to the window after placing the order and they see the thermos size and then change the price?
Response: No they never change the price.
Comment/question: how big is your thermos?
Response: It is marketed as a 32 oz but I have not measured it.
Comment/question: do you just give them the thermos body, no cap, and they hand it back to you open?
Response: At first I gave it to them with the cap all loose, but then one girl took off the cap and gave it back to me before she filled it up, so from then on I just give them the thermos body, no cap, and they hand it back open.
Comment/question: isn't that a liability issue for them?
Response: It could be, I'm not an attorney.
Comment/question: also, is your thermos opening/smell gross?
Response: I don't think so, and I've never had any complaints, but you know how some dog people can't tell their house smells like dog?
