also I have a humiliating travel story. basically I flew on a brokedick Sunwing(?) charter from Newark to Cancun because it was by far the cheapest direct flight and we were trying to coordinate multiple people and a travel agent set it up. It was all actually pretty seamless and nice. It was weird because there was no signage at Newark because Sunwing does not fly out of Newark normally. We were given instructions to go to a place to check in, it was the wrong place, and the correct place had zero signage but we saw people leaving with Sunwing boarding passes so decided it was the right line. Boarding and takeoff was late for no apparent reason other than there were two Sunwing flights side by side and one of them was writing down seat numbers off boarding passes to let people on the plane. Otherwise was uneventful.
However coming back from Cancun we got to the airport about 3 hours early for a 5:20 flight, chilled at the shitty Priority Pass lounge for a bit, then went looking for our gate when it didn't show up on the boards when it should have. Now at Cancun they don't assign gates until an hour before takeoff and they do not have overhead announcements for some reason. Our boarding passes said go to A7, so we went that direction at around 4:30, then we see on the departure boards that our flight leaves from a B gate at 6:20. So we head to B to chill for a bit, keeping an eye on the monitors. At some point (about 5:30) we notice our gate is B17, so we head over there. The guy at the gate is like "uh, that flight is closed, it left". Meanwhile right behind him the screen shows our flight at a 6:20 departure. He's like "I don't know what to tell you". I guess he calls his supervisor who tells us to go back to the ticket employee where the Sunwing and travel agent folks are. go to the Sunwing desk, they're like "call the airline, we are contractors and can't do anything". Call the airline, they're closed until Monday. Find the travel agent guys, they say call the airline. It was madness, Sunwing had no customer service presence in Cancun or on the phone where they had like 10 flights on a major leisure travel weekend.
Anyway I spent a night at a Cancun hotel and way too much money on Delta flights to NYC the next day.
