I've been in a similar position and I don't think you should criticize people without some background. Manhattan is tough restaurant environment to nail down at times. It's even harder when you do an opening to gauge demand. I'm not trying to fight with you, just suggesting to cut the guy some slack. The public is fickle and poorly informed at times which makes business a lot harder. I mean if we assume the public is well informed, why does Seattle have a lower vaccination rate for Polio than Rwanda?