Author Topic: U-verse  (Read 35073 times)

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Offline puniraptor

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Re: U-verse
« Reply #350 on: July 20, 2015, 01:59:02 PM »
Their install teams are all subcontracted.  When I had UVerse installed almost 4 years ago, the guys walked all over my carpet with muddy shoes.  I got free carpet cleaning + more out of that ordeal.

i dont know about all. my guy wore a uverse shirt and drove a uverse car and was nice. it is too expensive now tho so i need to call and give em the business

Offline WildcatNkilt

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Re: U-verse
« Reply #351 on: July 20, 2015, 02:00:00 PM »
Their install teams are all subcontracted.  When I had UVerse installed almost 4 years ago, the guys walked all over my carpet with muddy shoes.  I got free carpet cleaning + more out of that ordeal.

i dont know about all. my guy wore a uverse shirt and drove a uverse car and was nice. it is too expensive now tho so i need to call and give em the business

When you call immediately ask for retention services. 
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Offline Panjandrum

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Re: U-verse
« Reply #352 on: July 20, 2015, 02:25:19 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Apparently, there was a problem at the box(?), so they had to call another tech to go fix that before they can set up my house.  No one tried calling me, though, which is more than a little frustrating.

Offline Panjandrum

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Re: U-verse
« Reply #353 on: July 20, 2015, 02:32:47 PM »
Yeah, I hate them now.

Offline CNS

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Re: U-verse
« Reply #354 on: July 20, 2015, 02:35:32 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Apparently, there was a problem at the box(?), so they had to call another tech to go fix that before they can set up my house.  No one tried calling me, though, which is more than a little frustrating.
Oh man! This, exactly, happened to start my experience off. 

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Offline Panjandrum

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Re: U-verse
« Reply #355 on: July 20, 2015, 02:59:20 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Apparently, there was a problem at the box(?), so they had to call another tech to go fix that before they can set up my house.  No one tried calling me, though, which is more than a little frustrating.
Oh man! This, exactly, happened to start my experience off. 

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Well, now I'm filled with tremendous optimism.

Offline Panjandrum

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Re: U-verse
« Reply #356 on: July 23, 2015, 02:46:57 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Update: No word from AT&T after three days.  Called them and they said I didn't have a Gigapower order, it was a Move order.  Now they're canceling the order, and I'm back at square one.  Still on the line.

I've pretty much told all three people that I've talked to, thus far, that I hate AT&T.

Offline The1BigWillie

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Re: U-verse
« Reply #357 on: July 23, 2015, 02:51:38 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Update: No word from AT&T after three days.  Called them and they said I didn't have a Gigapower order, it was a Move order.  Now they're canceling the order, and I'm back at square one.  Still on the line.

I've pretty much told all three people that I've talked to, thus far, that I hate AT&T.

My AT&T contract is up in 16 days and Time Warner is coming in.  Not because I like Time Warner any better but because my max DL speed with AT&T at my house is f*CKING 6 MPS and the UL speed barely even registers... Time Warner will be 10+ times that fast AND I will save about $30 a month... Gonna ride TW for a year and then welcome Google Fiber in who is currently destroying my neighborhood. Can't wait.
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Offline Panjandrum

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Re: U-verse
« Reply #358 on: July 23, 2015, 02:55:21 PM »
And now my call dropped, so I'll have to start over.  FML.

Offline Spracne

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Re: U-verse
« Reply #359 on: July 23, 2015, 02:58:27 PM »
Do you now regret the relationship you entered into with AT&T?

Offline Panjandrum

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Re: U-verse
« Reply #360 on: July 23, 2015, 03:10:48 PM »
And now my call dropped, so I'll have to start over.  FML.

Call dropped again.

Offline Panjandrum

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Re: U-verse
« Reply #361 on: July 23, 2015, 03:15:08 PM »
Do you now regret the relationship you entered into with AT&T?

Yes.  I am so fed up that I may go to Time Warner.  And you have no idea how much I hate Time Warner.

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Re: U-verse
« Reply #362 on: July 23, 2015, 03:38:19 PM »
now you know who you are dealing with

Offline Panjandrum

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Re: U-verse
« Reply #363 on: July 23, 2015, 03:39:18 PM »
now you know who you are dealing with

Today has been the most infuriating experience outside of dealing with gov't employees that I've ever had.

It is honestly atrocious.

Offline GoodForAnother

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Re: U-verse
« Reply #364 on: July 23, 2015, 07:31:06 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Update: No word from AT&T after three days.  Called them and they said I didn't have a Gigapower order, it was a Move order.  Now they're canceling the order, and I'm back at square one.  Still on the line.

I've pretty much told all three people that I've talked to, thus far, that I hate AT&T.

My AT&T contract is up in 16 days and Time Warner is coming in.  Not because I like Time Warner any better but because my max DL speed with AT&T at my house is f*CKING 6 MPS and the UL speed barely even registers... Time Warner will be 10+ times that fast AND I will save about $30 a month... Gonna ride TW for a year and then welcome Google Fiber in who is currently destroying my neighborhood. Can't wait.

Time Warner will likely run at around 6 Mbits too
emaw

Offline Spracne

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Re: U-verse
« Reply #365 on: July 23, 2015, 07:38:44 PM »
I am considering Uverse now, since I learned my new neighborhood has their FTTH network ("Gigapower").

That's what I'm getting installed.  What a debacle.

Update: No word from AT&T after three days.  Called them and they said I didn't have a Gigapower order, it was a Move order.  Now they're canceling the order, and I'm back at square one.  Still on the line.

I've pretty much told all three people that I've talked to, thus far, that I hate AT&T.

My AT&T contract is up in 16 days and Time Warner is coming in.  Not because I like Time Warner any better but because my max DL speed with AT&T at my house is f*CKING 6 MPS and the UL speed barely even registers... Time Warner will be 10+ times that fast AND I will save about $30 a month... Gonna ride TW for a year and then welcome Google Fiber in who is currently destroying my neighborhood. Can't wait.

Time Warner will likely run at around 6 Mbits too




Offline CNS

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Re: U-verse
« Reply #366 on: July 23, 2015, 08:14:12 PM »
Oh man!

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Offline Spracne

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Re: U-verse
« Reply #367 on: July 23, 2015, 08:37:03 PM »
Ha, got 'eem!

Offline GoodForAnother

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Re: U-verse
« Reply #368 on: July 23, 2015, 09:30:54 PM »
that's a fake picture that probably took several hours for spracne to download
emaw