I've had Sprint Service for years, and have never had a significant problem with them. My local Sprint is awesome, they fall over themselves to help you, the hire hot college chicks . . . but I got a Blackberry, just found out my f'ing company doesn't support Blackberry, so I can't get email and transfer contacts etc. etc. So . . . I guess Palm Pre, I've only got like 2 weeks before I can trade my phone in, so I can't wait for the new phones.