Best AnswerAsker's Choice
Harry answered 6 years ago
It depends. If you feel the cable guy (or gal, as it may be) has given you good service in a timely fashion, addressing your concerns, and generally leaving you satisfied, by all means, give them a tip.
Cable installers aren't necessarily always well-paid, when I started installing for my local cable company, I was paid $9.00/hr. Pay rates vary from company to company, with higher wages usually only coming after working for the company for several years. And BTW, that $35 service fee mentioned earlier doesn't go to the tech, it goes into the company's coffers.
The short answer is, tip the cable guy like you would any other service employee. If you are happy with the results, slip him a few bucks. If not, don't. You would be suprised at how often subscribers demand that the tech perform extra work (installing extra outlets, hooking up the surround sound and showing the customer how to use it because they don't know how, etc.), which cuts into the tech's timetable, and then just shoo them out the door. For me, it wasn't so much about getting a extra couple bucks as it was knowing that the subscriber appreciated the hard work I was doing, which would end up making my whole day better.
*edit* If those two guys are installing multiple outlets, a good rule of thumb is to give 'em each enough to buy themselves lunch. Or order lunch for them.
Source:
Technician for Comcast.
Asker's rating & comment
5 out of 5
