ordering / customer efficiency secrets

[j rake]

i have never worked at subway, but a subway employee once shared with me that he gets irritated when people order the type of sandwich they want before establishing the bread (wheat, white, parmesan, etc.) and size (six inch or foot long).

99 percent of people start with the type of sub they want, which doesn't make any sense. so now, i always start with, "i'll take honey oat ... foot long ..." and then, while he's cutting the bread, i'll say "oven-roasted chicken." efficiency!

[OK_Cat]

i hate when people take a really long time ordering.  more than likely, you've been standing in line at subway for enough time to look at the menu and decide.

[mocat]

i do the same thing rake. i would like a foot long wheat please......then i decide what i want on that bad boy

[GoodForAnother]

that guy should try working at the aggieville jimmy johns if little stuff like that irritates him

[Pete]

that guy should try working at the aggieville jimmy johns if little stuff like that irritates him

Like people calling and asking if the window next door was just broke, presumably because they were trying to ascertain any truth to a rumor that it was caused by a pool ball thrown by Bill Walker?

[Cartierfor3]

Let them put the beans on before you slip in there "I'd also like the fajita veggies" to ensure they don't skip on the beans. If you say I'd like black beans and the fajita veggies they sometimes give you less beans to make room for the veggies.

I'm talking about when you order a bowl at Chipotle.

[Pete]

Goodcents is a bit different, because they really need to know the meat and the bread at about the same time.

However, I get a Penny Club with standard dress, but with no Tomatoes.  I say "standard dress," because they have this sign there that says "Standard Dress" and lists all the things that come with that.  However, they always reach for the rough ridin' tomatoes as soon as I "Standard Dress" as I IMMEDIATELY follow it up with "but with no Tomatoes" it seems to throw a hitch in their motion. Should I instead say "No tomatoes, standard dress?"

[j rake]

i learned this one when i was like 10 years old...

haircutter: "oh, hey there little guy! what kind of haircut would you like?"

me: "a bowl cut!" 

haircutter: "okay, let's get...oh, wait. is there still gel in your hair?"

me: "yes! of course! why!"

haircutter:

[Pete]

i learned this one when i was like 10 years old...

haircutter: "oh, hey there little guy! what kind of haircut would you like?"

me: "a bowl cut!" 

haircutter: "okay, let's get...oh, wait. is there still gel in your hair?"

me: "yes! of course! why!"

haircutter:

That's not your fault. Reputable hair salons / barber shops will wash your hair before they cut it.

[GoodForAnother]

that guy should try working at the aggieville jimmy johns if little stuff like that irritates him

Like people calling and asking if the window next door was just broke, presumably because they were trying to ascertain any truth to a rumor that it was caused by a pool ball thrown by Bill Walker?

Weirdest phone call of my life.  I had read about it on GPC or KSUFans, don't remember, then like 5 minutes later someone calls me asking about it.  LMAO

[Pete]

that guy should try working at the aggieville jimmy johns if little stuff like that irritates him

Like people calling and asking if the window next door was just broke, presumably because they were trying to ascertain any truth to a rumor that it was caused by a pool ball thrown by Bill Walker?

Weirdest phone call of my life.  I had read about it on GPC or KSUFans, don't remember, then like 5 minutes later someone calls me asking about it.  LMAO

This probably belongs in the shame thread, but...... 

[GoodForAnother]

that guy should try working at the aggieville jimmy johns if little stuff like that irritates him

Like people calling and asking if the window next door was just broke, presumably because they were trying to ascertain any truth to a rumor that it was caused by a pool ball thrown by Bill Walker?

Weirdest phone call of my life.  I had read about it on GPC or KSUFans, don't remember, then like 5 minutes later someone calls me asking about it.  LMAO

This probably belongs in the shame thread, but...... 

 

[j rake]

That's not your fault. Reputable hair salons / barber shops will wash your hair before they cut it.

did i say gel? i meant gum. 

[owl borland]

shoot. i never realized the half second delay of me saying "can i get a subway club. Foot long. on wheat" would irritate those workers so much..  never again will i be so inconsiderate

[Cartierfor3]

When I'm at a store and just getting one or two items as soon as they start scanning I say "I don't need a bag" so that I don't have to throw away a stupid bag later.

When I go to Sam's or other places where they hand you a sheet with add prices I say "No thanks" when I walk by the person so I don't have to carry around a piece of trash while I shop.

#earthDayThread

[j rake]

shoot. i never realized the half second delay of me saying "can i get a subway club. Foot long. on wheat" would irritate those workers so much..  never again will i be so inconsiderate

in reality, it's probably a three-second delay. if everybody did that, and assuming there are 30 customers per hour, the typical worker will have wasted 1 min, 30 secs per hour. that's close to 15 minutes over the course of a shift.

again, this is all about efficiency.

[j rake]

poker players who raise on fifth street, then get called, then only show ONE card instead of both...hoping that the caller will also reveal ONE of his cards...and then the dealer says, "turn 'em up," and the raiser sits there with a stupid look on his face, and then sl...owly shows his cards.

yeah, that guy sucks and he's wasting everybody's time.

[CNS]

i learned this one when i was like 10 years old...

haircutter: "oh, hey there little guy! what kind of haircut would you like?"

me: "a bowl cut!" 

haircutter: "okay, let's get...oh, wait. is there still gel in your hair?"

me: "yes! of course! why!"

haircutter:

That's not your fault. Reputable hair salons / barber shops will wash your hair before they cut it.

I take advantage of this.  I go in with clean hair, then have them wash it afterward so that I can go about my biz rather than having to go home and shower a second time.  I am not going to go around with a bunch of little cut hairs on my scalp.

[FuzzyWuzzy]

protip: don't be one of those dipshits that pays for groceries with nothing but coupons and food stamps; and don't take your kids with you anywhere

[j rake]

efficiency: don't let your small children order for themselves.

[AbeFroman]

However, they always reach for the rough ridin' tomatoes as soon as I "Standard Dress" as I IMMEDIATELY follow it up with "but with no Tomatoes" it seems to throw a hitch in their motion. Should I instead say "No tomatoes, standard dress?"

I have the same dilemma, and usually go with the former. I think they try and put the tomatoes on first so I'm going to start using the latter.

that guy should try working at the aggieville jimmy johns if little stuff like that irritates him

Jimmy Johns doesn't matter because they always slide the receipt with all the "No this" "Add that" on a track above the prep line. So as long as the guy working can read it shouldn't be an issue.

[CNS]

efficiency: don't let your small children order for themselves.

Oh man, I do this all the time.  F the server, my kids need to learn how to be normal ppl.

To make up for it, I always tip big.

[owl borland]

shoot. i never realized the half second delay of me saying "can i get a subway club. Foot long. on wheat" would irritate those workers so much..  never again will i be so inconsiderate

 if everybody did that, and assuming there are 30 customers per hour, the typical worker will have wasted 1 min, 30 secs per hour. that's close to 15 minutes over the course of a shift.

again, this is all about efficiency.

i get it. efficiency. i know...but you're reaching. the people that slow it down are the people who have no idea what they're ordering/doing. me saying "subway club" before wheat and footlong won't change much in the grand scheme of things. Sounds like your subway friend needs to


upload foto

[Pete]

efficiency: don't let your small children order for themselves.

Oh man, I do this all the time.  F the server, my kids need to learn how to be normal ppl.

To make up for it, I always tip big.

I do the exact same.  I am a VERY good tipper.

[FuzzyWuzzy]

don't show up with 7,000,000 prescriptions and then get pissed off you had to wait for 3 hours. call ahead, people