hmmmm....I've only used one FTP and it was this one. I wish I could help you. What FTP software do you use? (ps. I sucka t computers)
Well, normally you can just follow a link from the company website, type in your username and password and get onto the server. The browsers it accepts are Firefox and IE, I've tried both. I also tried using an FTP add-on for firefox (FireFTP) and this ancient "WS FTP LE 95" software (yeah, it's for Windows 95), nothing works. I keep getting the same error messages on all of them.