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Essentially Flyertalk / Re: Tipping
« Last post by CNS on Today at 10:37:31 AM »drive through scanning app. not pre orderOne that seems to be going in the opposite direction of the norm: Starbucks.
They incentivize you to use their app via free crap every so often, birthday drinks, etc. The app used to ask you, after every purchase, how much you would like to tip. They took that function away a year or so ago. So now, you pay with the app, but if you don't have cash(lol, what's that) their employees get no tip. Kinda wild.
I assume they found some legal reason to stop doing this and just took the option away before they got sued, but who knows. Given the tip environment everywhere else, this one is a head scratcher.
when you are checking out on the starbucks app it has the total at the bottom and then a little button that says "wanna leave a tip?" but you do not have to engage with that button in order to complete your order.
When you are scanning the bar code in the drive through, that isn't there. It used to be a pop up after they scanned your app, though.
am i to understand you are placing your order when you arrive instead of ordering ahead of time so its ready when you get there?