I have sympathy for people who are willing to work but can't figure out how to get a decent job. It's not their fault that they're uneducated.
Well its also not their fault that they had, at an one time, highly desirable skills, a living wage, and job security. After multiple factors came into being in the 80's and 90's that began hollowing out the middle class these people lost their jobs through no fault of their own and were left to fight over minimum wage and part-time work with no benefits.
Both families did what the "pull yourself up by the bootstraps" crowd champions - went to school, took multiple jobs, sold assets, even put their kids to work. The result? Continued poverty, foreclosure, no hope retirement. That should be worrisome to everyone.