Meh, my gripe against those assholes (chik-fil-a) is how they have lured everyone into thinking their line works so much better than everyone else. It's a pure dog and pony show, no real stuff, just cause you pull forward and someone puts crap into your bag for you that could've been done back in the freaking kitchen does not speed up the line, what speeds up the line is the kitchen actually fulfilling orders. It just appears faster cause there is less waiting between talking to people.