Author Topic: Sirius vs XM  (Read 2487 times)

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Offline Rams

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Re: Sirius vs XM
« Reply #25 on: April 06, 2012, 09:39:26 AM »
I will say this, I got a year for free when I bought my new vehicle and it is going to be damned hard not to start paying for it when the year is up.  Excellent business move to include it free with new auto purchases.

I was supposed to have 3 months free on my last new car but they forgot to cancel it and we had it for over a year...until my wife totaled the car.  I'm guessing we would've had it free forever.  We'll see what happens this time around.

Protip:  You can't just let your subscription expire when the time's up.  Hidden in the TOS is a clause that automatically renews and extends your subscription for 3 months after the end of your contract.  They're actually in a few class action lawsuits about this practice.  Not sure if they're doing it or not, but I found out the hard way.  Had a collection agency start bugging me one day until I PI'd the eff out of them and told them they were wasting their time.  They gave up pretty quick.

must be a new thing, rams, because i let mine expire for several years and always got great deals and never got charged extra.

http://www.siriusxm.com/pdf/siriusxm_customeragreement_eng.pdf  Right in bold in the middle of the page. 

http://content.usatoday.com/communities/technologylive/post/2010/10/sirius-xm-says-its-winning-subscribers----but-state-officials-question-its-practices/1

The shitty thing is they're real assholes about it.  They started calling me a couple months before my sub expired and I told them I wasn't going to renew (because I was waiting on a better deal like you said).  A month after my sub was over I got a letter from collections so I called Sirius and told them that I talked to the sales person and told them I wasn't going to renew.  Their response was "Oh.  You talked to an independent sales team that's not affiliated with Sirius.  If you don't want to be automatically renewed you have to actually call in to Sirius and cancel."

Just be careful.
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Offline Stupid Fitz

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Re: Sirius vs XM
« Reply #26 on: April 06, 2012, 09:56:01 AM »
I will say this, I got a year for free when I bought my new vehicle and it is going to be damned hard not to start paying for it when the year is up.  Excellent business move to include it free with new auto purchases.

I was supposed to have 3 months free on my last new car but they forgot to cancel it and we had it for over a year...until my wife totaled the car.  I'm guessing we would've had it free forever.  We'll see what happens this time around.

Protip:  You can't just let your subscription expire when the time's up.  Hidden in the TOS is a clause that automatically renews and extends your subscription for 3 months after the end of your contract.  They're actually in a few class action lawsuits about this practice.  Not sure if they're doing it or not, but I found out the hard way.  Had a collection agency start bugging me one day until I PI'd the eff out of them and told them they were wasting their time.  They gave up pretty quick.

must be a new thing, rams, because i let mine expire for several years and always got great deals and never got charged extra.

http://www.siriusxm.com/pdf/siriusxm_customeragreement_eng.pdf  Right in bold in the middle of the page. 

http://content.usatoday.com/communities/technologylive/post/2010/10/sirius-xm-says-its-winning-subscribers----but-state-officials-question-its-practices/1

The shitty thing is they're real assholes about it.  They started calling me a couple months before my sub expired and I told them I wasn't going to renew (because I was waiting on a better deal like you said).  A month after my sub was over I got a letter from collections so I called Sirius and told them that I talked to the sales person and told them I wasn't going to renew.  Their response was "Oh.  You talked to an independent sales team that's not affiliated with Sirius.  If you don't want to be automatically renewed you have to actually call in to Sirius and cancel."

Just be careful.

Yes, this can probably happen as I mentioned before they are the worst company I have ever dealt with in my life.  However the content is fantastic and if you get it and like music and sports and stuff you will prob keep if forever.  Love Backspin  :party:

Pro tip:  Opie and Anthony with Jim Norton are better than Stern