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« on: February 19, 2013, 09:59:20 PM »
Sorry if repeat thread, didn't see it.
This has got to be the biggest joke our state gov't has ever shoved down our throats. Someone should be losing sleep over the poorest customer/taxpayer service I have ever seen. Understaffing, new computer tracking system ?, and budget cuts have the number of DL renewal stations in Sedgwick Co from 3 to 1. One ! They have apparently allocated more staff and more space at the Andover facility in Butler Co. Today, there were over 110 people in line with a 3 hr wait. You could leave your cell phone # for text when its "about your turn" Well, eff that.
After leaving and steamed, and a little research on cell phone, I called Newton's Harvey Co facility. Boom ! 5 min wait. Made the short drive, waited maybe two minutes, renewed my license, and done. For all you Sedwick Co gE'rs, make the short drive. You will save a crap load of time.