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Tech Support and Suggestion Board => Tech Support and Suggestion Board => Topic started by: AST on October 13, 2021, 08:19:57 AM

Title: “My messages “ feature
Post by: AST on October 13, 2021, 08:19:57 AM

“My Messages”

Am I doing something wrong?  Why is this feature so clunky?  Why can’t I see the messages I send to people?  The only time I can see my sent messages is if someone replies back to it.  Why is this feature the equivalent of a monkey ******* a football. 

Thanks, not Tom

Title: Re: “My messages “ feature
Post by: AST on October 14, 2021, 07:42:36 AM

Thank you, you all have given me a lot to consider.

Title: Re: “My messages “ feature
Post by: DaBigTrain on October 14, 2021, 07:59:11 AM

To whom it may concern,

Please know that your concerns are very important to us. We have a 7 day SLA for tier 4 requests. A service technician will contact you upon review, please do not follow up before at least 72 hours after submission. Thank you and have a great day.

Title: Re: “My messages “ feature
Post by: 8manpick on October 14, 2021, 11:57:58 AM

I think you can check a box to save sent messages

Title: Re: “My messages “ feature
Post by: Trim on October 14, 2021, 12:19:11 PM

Have you clicked on "messages" to get the drop-down that includes "sent items?"

(https://i.imgur.com/iWrmFeK_d.webp?maxwidth=640&shape=thumb&fidelity=medium)