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General Discussion => Essentially Flyertalk => Topic started by: Boondock Poonhound on February 19, 2013, 09:59:20 PM

Title: DMV - Drivers License renewal
Post by: Boondock Poonhound on February 19, 2013, 09:59:20 PM
Sorry if repeat thread, didn't see it.

This has got to be the biggest joke our state gov't has ever shoved down our throats. Someone should be losing sleep over the poorest customer/taxpayer service I have ever seen. Understaffing, new computer tracking system ?, and budget cuts have the number of DL renewal stations in Sedgwick Co from 3 to 1. One !  They have apparently allocated more staff and more space at the Andover facility in Butler Co.  Today, there were over 110 people in line with a 3 hr wait. You could leave your cell phone # for text when its "about your turn" Well, eff that.

After leaving and steamed, and a little research on cell phone, I called Newton's Harvey Co facility. Boom ! 5 min wait.  Made the short drive, waited maybe two minutes, renewed my license, and done. For all you Sedwick Co gE'rs, make the short drive. You will save a crap load of time.
Title: Re: DMV - Drivers License renewal
Post by: kim carnes on February 19, 2013, 10:00:34 PM
thx, this is why i read this site
Title: Re: DMV - Drivers License renewal
Post by: michigancat on February 19, 2013, 10:02:51 PM
California lets you make appointments. Trouble free.
Title: Re: DMV - Drivers License renewal
Post by: kim carnes on February 19, 2013, 10:03:53 PM
California lets you make appointments. Trouble free.

lame
Title: Re: DMV - Drivers License renewal
Post by: yoga-like_abana on February 19, 2013, 10:08:01 PM
dmv is great, but I also enjoy people that get visibly upset in public
Title: Re: DMV - Drivers License renewal
Post by: TheHamburglar on February 19, 2013, 10:12:53 PM
This is one of the few things that Oklahoma actually has figured out.  Getting your initial is a pain in the ass.  However, after that you can just go to a tag agency.  The tag agencys are privately owned franchises of the state that compete with each other.  They get a cut of whatever they collect for the state, so they are competing against each other.  Tulsa has 15 alone, and that's not counting the suburbs.  My suburb of 30,000 has 3.  I've renewed my license, got a replacement, and been in 15 times getting new tags/stickers.  I don't think I've ever spent more than 5 minutes in an agency for any of them. 

Plus it saves the state a shitload.
Title: Re: DMV - Drivers License renewal
Post by: wetwillie on February 19, 2013, 10:15:44 PM
This is one of the few things that Oklahoma actually has figured out.  Getting your initial is a pain in the ass.  However, after that you can just go to a tag agency.  The tag agencys are privately owned franchises of the state that compete with each other.  They get a cut of whatever they collect for the state, so they are competing against each other.  Tulsa has 15 alone, and that's not counting the suburbs.  My suburb of 30,000 has 3.  I've renewed my license, got a replacement, and been in 15 times getting new tags/stickers.  I don't think I've ever spent more than 5 minutes in an agency for any of them. 

Plus it saves the state a shitload.

so are the people that work there employees of the state?
Title: Re: DMV - Drivers License renewal
Post by: Cire on February 19, 2013, 10:17:38 PM
Anyone know a good drivers license renewal place in_______________?
Title: DMV - Drivers License renewal
Post by: pissclams on February 19, 2013, 10:18:14 PM
California lets you make appointments. Trouble free.
:lol:  so does KS
Title: Re: DMV - Drivers License renewal
Post by: BleedingPurple7 on February 19, 2013, 10:20:54 PM
Nice timing, I have to go get a new one tomorrow in the 'dotte. I'm expecting a 1hr wait. Will report back with results.
Title: Re: DMV - Drivers License renewal
Post by: TheHamburglar on February 19, 2013, 10:22:46 PM
This is one of the few things that Oklahoma actually has figured out.  Getting your initial is a pain in the ass.  However, after that you can just go to a tag agency.  The tag agencys are privately owned franchises of the state that compete with each other.  They get a cut of whatever they collect for the state, so they are competing against each other.  Tulsa has 15 alone, and that's not counting the suburbs.  My suburb of 30,000 has 3.  I've renewed my license, got a replacement, and been in 15 times getting new tags/stickers.  I don't think I've ever spent more than 5 minutes in an agency for any of them. 

Plus it saves the state a shitload.

so are the people that work there employees of the state?

Nope.  Think like a UPS store.  The store isn't owned by UPS, it's owned by some random person.  However, they get a cut of whatever is shipped out of their store.  Same thing with these agencies.  The employees work for the person that has the "franchise" agreement with the state.  They've outsourced the tag/license process and created an environment of high competition, thus greatly improving service. 

Like I said, one of the very, very few things that Oklahoma has figured out. 
Title: Re: DMV - Drivers License renewal
Post by: michigancat on February 20, 2013, 12:37:50 AM
California lets you make appointments. Trouble free.
:lol:  so does KS

oh, wow, lol @ the op then. :lol:
Title: Re: DMV - Drivers License renewal
Post by: sys on February 20, 2013, 01:13:28 AM
California lets you make appointments. Trouble free.

not in fresno.  the trouble free part, i mean.  you can make appointments.  i think you have to keep in mind that in the bay area, everyone is smarter and happier than in the rest of the state.
Title: Re: DMV - Drivers License renewal
Post by: K-S-U-Wildcats! on February 20, 2013, 08:07:13 AM
The DMV is just hideous, but I appreciate it for its hideousness. What other place lets ordinary people walk right into the bowels of government? Maybe a police station - but that's horrible for a reason. At the least they try to pretty up the public areas of the courthouses.

The sickly skin tones, banks of humming flourescent lights, dead eyed employees, stale air... it's like a scene from the beginning of Joe versus the Volcano.

Title: Re: DMV - Drivers License renewal
Post by: Emo EMAW on February 20, 2013, 09:36:07 AM
The text thing works, seriously.  I mean it's nice because I work like 2 minutes from the one in Olathe.  Very convenient.
Title: Re: DMV - Drivers License renewal
Post by: Rage Against the McKee on February 20, 2013, 09:38:13 AM
The DMV is just hideous, but I appreciate it for its hideousness. What other place lets ordinary people walk right into the bowels of government? Maybe a police station - but that's horrible for a reason. At the least they try to pretty up the public areas of the courthouses.

The sickly skin tones, banks of humming flourescent lights, dead eyed employees, stale air... it's like a scene from the beginning of Joe versus the Volcano.

The only thing I appreciate about the DMV is that I almost never have to go there.
Title: Re: DMV - Drivers License renewal
Post by: Mrs. Gooch on February 20, 2013, 11:34:12 AM
The text thing works, seriously.  I mean it's nice because I work like 2 minutes from the one in Olathe.  Very convenient.

The text thing does not work properly in Wichita.
Title: Re: DMV - Drivers License renewal
Post by: pissclams on February 20, 2013, 12:59:11 PM
The text thing works, seriously.  I mean it's nice because I work like 2 minutes from the one in Olathe.  Very convenient.

The text thing does not work properly in Wichita.

what does?
Title: Re: DMV - Drivers License renewal
Post by: KSUblumpkin on February 20, 2013, 01:18:25 PM
I feel your pain Boondock.  When I lived in Kansas, life was so much easier.  Now that I am stuck in the land of fatties (Des Moines, Iowa) it's an 8 hour battle for me across multiple days.  I am a Narcoleptic so those douchers have hit me hard ever since I have moved (I won't get into the legalities, but it blows).

I'd rather have a colonoscopy than go to the DMV.
Title: Re: DMV - Drivers License renewal
Post by: BleedingPurple7 on February 20, 2013, 02:07:02 PM
In and out in 50 minutes, not terrible. Some trash started getting lippy with one of the clerks, telling her to hurry up. I resisted the urge to punch her face in. As if their job isn't bad enough working in a DMV they have to put up with the ignorant bitch who probably needed to get out of the DMV in a hurry to score some meth.
Title: Re: DMV - Drivers License renewal
Post by: hemmy on February 20, 2013, 02:09:16 PM
The text thing works, seriously.  I mean it's nice because I work like 2 minutes from the one in Olathe.  Very convenient.

Last time I went to that one it sent me the text that I should head down there. An hour later they finally got to my number. Not accurate at all.
Title: Re: DMV - Drivers License renewal
Post by: Boondock Poonhound on February 20, 2013, 07:07:34 PM
In and out in 50 minutes, not terrible. Some trash started getting lippy with one of the clerks, telling her to hurry up. I resisted the urge to punch her face in. As if their job isn't bad enough working in a DMV they have to put up with the ignorant bitch who probably needed to get out of the DMV in a hurry to score some meth.

I feel sorry for those people who have to work in those gov't hell holes. Its not their fault this system is jacked up.
50 minutes is too long to renew a DL. Anytime over 30 min is unacceptable.  People at work have confirmed the inconsistencies in the text messaging system. Some say it worked, others  say it didn't work at all, or came back, and waited another hour, wtf.
Title: Re: DMV - Drivers License renewal
Post by: ew2x4 on February 20, 2013, 07:13:18 PM
Colorado lets you renew online.
Title: Re: DMV - Drivers License renewal
Post by: yoga-like_abana on February 20, 2013, 08:09:02 PM
oh boy I hope by the end of this thread we can get all 50 states  :excited: