Very true. They like to throw you through the ringer. I had 5 interviews for this job. IMO, the more interviews, the legitimacy of the position shines to me. It means it's a good company, who plans carefully, and makes smart decisions. Obviously the face-to-face is the most important. But the phone interview sets the stage. I report to my regional director and she expects I should know your life story thoroughly. The face to face interview is basically kicking the tires. See how you are in front of ppl.